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Urgent Requirement: Product Support Engineer ... Pm For Details


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Posted

[size=5][font="Calibri"]Title : [/font] [font="Calibri"]Product Support Engineer[/font][/size]
[size=5][font="Calibri"]Location(s) : [/font] [font="Calibri"]Santa Clara , CA[/font][/size]
[size=5][font="Calibri"]Type : [/font][font="Calibri"]Contract Full time.[/font][/size]

[size=5][b][font="Calibri"]Description:[/font][/b][/size]
[size=5][font="Calibri"]The Product Support Engineer is responsible for supporting all internal business groups within Client Display advertising business on all internally developed application platforms.
This is a contracting position based in Santa Clara, CA. You must be willing to work a variety of days, hours and participate in an on-call rotation.
Responsibilities:
• Responding to technical issues escalated from business units across a variety of complex Client and third party technologies, tools, products and services globally and can typically involve very deep application issues that require in-depth research
• Critically analyze operational metrics, monitoring systems and support escalations
• Respond to Production Support tickets from multiple domestic and international teams.
• Providing outstanding technical support for all Client Display Advertising products
• Researching, resolving, and communicating resolutions to internal and external users of products via phone, email and/or problem management system
• Working closely with Customer Service department, Direct Sales department, Editorial department, and other advertiser-facing groups to resolve advertiser-facing technical issues
• Working closely with Technical Operations, Product/Project Managers, and Development/QA resources to assist in development and launch of fixes into product launches
• Help in development of other team members by sharing technical skills/best practices, product knowledge, and application development knowledge
• Ability to handle multiple assignments with conflicting priorities
• Ability to help others to navigate through priorities to achieve team objectives

[b]Required Skills/Experience:[/b]
• Bachelors degree with emphasis on Computer Science, Computer and Electrical Engineering majors
• Minimum 1+ years experience in a customer-facing technical help desk product support environment, preferably in a telephone sales or service center
• Knowledge and work experience in Java, C/C++ or Perl
• SQL and/or Pl/SQL development experience
• Working knowledge of SOAP/XML
• Working knowledge of Linux operating system
• Advanced written and verbal communication skills, including the ability to effectively communicate technical issues to both technical and non-technical customers
• Demonstrated success in effectively communicating in a relationship-based service environment, at a variety of levels within customer organizations
• Advanced experience summarizing and consolidating complex information provided from various sources and ability to tie it to business objectives
• Strong knowledge of the Internet, search engines, and allied technologies
• Demonstrated ability to take initiative in problem identification, analysis and resolution, ability to work with team members effectively in a multi-faceted team with minimal supervision

[b]Desired Skills/Experience:[/b]
• Masters degree with emphasis on Computer Science, Computer and Electrical and Engineering majors 1+ years of experience in systems administration (preferably Linux) or network administration
• Knowledge of application server management with Apache, Tomcat, WebLogic and/or JBoss
• 1+ years of experience with Perl, CGI (or other scripting/programming languages)
• Prior experience with supporting search engine technologies and/or Client Marketing products, services, and systems.[/font][/size]

Posted

LTT for Job lookers...

Posted

[size=5][font=Calibri]• Knowledge of application server management with Apache, Tomcat, WebLogic and/or JBoss[/font][/size]
[size=5][font=Calibri]• Prior experience with supporting search engine technologies and/or Client Marketing products, services, and systems.[/font][/size]

ee rendu... bebe... ravu... [img]http://www.andhrafriends.com/uploads/profile/photo-thumb-11780.jpg?_r=1341375234[/img]

Posted

entry level jobs full time lo settle avudam anukune vallaki manchi chance..if ur eligible....

Posted

[quote name='bantrothu bullabbai' timestamp='1342204927' post='1302128286']
[size=5][font=Calibri]• Knowledge of application server management with Apache, Tomcat, WebLogic and/or JBoss[/font][/size]
[size=5][font=Calibri]• Prior experience with supporting search engine technologies and/or Client Marketing products, services, and systems.[/font][/size]

ee rendu... bebe... ravu... [img]http://www.andhrafriends.com/uploads/profile/photo-thumb-11780.jpg?_r=1341375234[/img]
[/quote]

Apache Tocat veasy ne..vay..own ga nerhcukovachu..

Wbelogic ki koncahm training kavlai..

Posted

[quote name='ChittiNaidu' timestamp='1342204864' post='1302128274']
LTT for Job lookers...
[/quote]mee apice la naa ??

aithey lite ... maa lanti vallani dekaru

Posted

[quote name='ChittiNaidu' timestamp='1342204990' post='1302128301']
Apache Tocat veasy ne..vay..own ga nerhcukovachu..

Wbelogic ki koncahm training kavlai..
[/quote]lite... adi na interest field kadu....

Posted

[quote name='k2s' timestamp='1342205007' post='1302128305']
mee apice la naa ??

aithey lite ... maa lanti vallani dekaru
[/quote]


paina location vesa kanipistale.... sFun_duh

Posted

[quote name='ChittiNaidu' timestamp='1342205105' post='1302128321']


paina location vesa kanipistale.... sFun_duh
[/quote]edaina ...... mee kampuny lo ne kada........ lite

Posted

[quote name='k2s' timestamp='1342205161' post='1302128332']
edaina ...... mee kampuny lo ne kada........ lite
[/quote]


Jaffa...hamara company kaiku hota re...

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