pspkfan Posted November 20, 2012 Report Posted November 20, 2012 bhayya's oka help kavali Live office meeda. recent ga office lo BO upgrade chesam anta baganee jarigindhi kani oka live office documents mathram challa slow ga run avthunayee. upgrade appudu vachina impression motham poyindi aa issue toni and ippudu maa manager gadu nanu project lo continue chedama vada ani alochisthunadu. avariki ayna teluste kasta help cheyandi please
Joey_Tribbiani Posted November 20, 2012 Report Posted November 20, 2012 ee version nundi ee version ki upgrade chesaav ..
Joey_Tribbiani Posted November 20, 2012 Report Posted November 20, 2012 4.0 na .. Oyut of Syllabus bhayya .. But Still .. memu 3.1 lo oka saari SP upgrade cheste same issue came .. We opened support case with SAP .. they provided some DLL files and a new WAR file .. Chudu.. ATB
pspkfan Posted November 20, 2012 Author Report Posted November 20, 2012 already ticket open chesi 1 week avthundi no reply from them
Joey_Tribbiani Posted November 20, 2012 Report Posted November 20, 2012 [quote name='pspkfan' timestamp='1353449426' post='1302831903'] already ticket open chesi 1 week avthundi no reply from them [/quote] Make it very high bhayya ... assalu run avvatkle ani cheppu .. First level support nunchi bayataki velte ne gaani actual response dorakadu neeku .. Keep calling AGS support and F**K them .. General ga Pune lo oka company suport chestaadi backend lo SAP tickets .. akkadaki velte nuvvu chaala escalate cheyali to make it to next level
pspkfan Posted November 20, 2012 Author Report Posted November 20, 2012 already high level peeti ticket open chesa bhayya kani vallu level ni downgrade chesaru. ivvale SAP 800 number ki phone chesa issue escalate chestham annaru chudali ame antharo. maa company lo finance support team dengayee slow ga run avthundi memu 3.1 aa vadu kuntam ani annaru iga maa manager gadu naa meeda gussa ayindhu. andho amo
iTeachSAP Posted November 20, 2012 Report Posted November 20, 2012 What version of ms office are u using mama?
iTeachSAP Posted November 21, 2012 Report Posted November 21, 2012 was there any database upgrade during the upgrade of business objects?
iTeachSAP Posted November 21, 2012 Report Posted November 21, 2012 to which database does live office is trying to connect ? give me some more details like its earlier configuration and what changed during the upgrade.
pspkfan Posted November 21, 2012 Author Report Posted November 21, 2012 there is no upgrade to database bhayya. it is pointed to previous oracle DB. every document runs slow but time difference is in fraction of minutes but one particular document is taking 50 min bhayya refresh kadaniki
iTeachSAP Posted November 21, 2012 Report Posted November 21, 2012 [quote name='pspkfan' timestamp='1353462664' post='1302832982'] there is no upgrade to database bhayya. it is pointed to previous oracle DB. every document runs slow but time difference is in fraction of minutes but one particular document is taking 50 min bhayya refresh kadaniki [/quote] Mama.. other documents lo pedha change lenapudu .. we cannot blam the upgradation ... ekkuva time tesukuntunna docuemtn lo emi query use chesthunavoo .. take that query and run in the back end.. I mean run the query in database .. seee the difference.. if it is taking less time ,then yes there is some thing wrong in the live office document. Even in live office document, you can prioritize the queries..some queries need not to ran immediately at the starting of the document... Hope this will helps you .. try it one more time .. let me know if you need any other inputs..
pspkfan Posted November 21, 2012 Author Report Posted November 21, 2012 report is fine bhayya tvaraganee refresh avthundi kani excel document aa challa time tesukunthundi. limitations of live office 4.0 lo live office dont support sections ani vundi kani maa ani reports lo sections vunnayee.
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