Change Your Passwords Now

April 10, 2014

The Heartbleed Hit List: The Passwords You Need to Change Right Now

What's This?

It's time to update your passwords to various sites affected by the Heartbleed bug.

Image: Mashable composite. iStockphoto, SoberP

An encryption flaw called the Heartbleed bug is already being called one of the biggest security threats the Internet has ever seen. The bug has affected many popular websites and services — ones you might use every day, like Gmail and Facebook — and could have quietly exposed your sensitive account information (such as passwords and credit card numbers) over the past two years.

But it hasn't always been clear which sites have been affected. Mashable reached out some of the most popular social, email, banking and commerce sites on the web. We've rounded up their responses below.

See also: How to Protect Yourself From the Heartbleed Bug

Some Internet companies that were vulnerable to the bug have already updated their servers with a security patch to fix the issue. This means you'll need to go in and change your passwords immediately for these sites. Even that is no guarantee that your information wasn't already compromised, but there's also no indication that hackers knew about the exploit before this week. The companies that are advising customers to change their passwords are doing so as a precautionary measure.

Although changing your password regularly is always good practice, if a site or service hasn't yet patched the problem, your information will still be vulnerable.

We'll keep updating the list as new information comes in.

Social Networks

Was it affected?

Is there a patch?

Do you need to change your password?

What did they say?

Facebook

Unclear

Yes

Yes Yes

"We added protections for Facebook’s implementation of OpenSSL before this issue was publicly disclosed. We haven’t detected any signs of suspicious account activity, but we encourage people to ... set up a unique password."

Instagram

Yes

Yes Yes

"Our security teams worked quickly on a fix and we have no evidence of any accounts being harmed. But because this event impacted many services across the web, we recommend you update your password on Instagram and other sites, particularly if you use the same password on multiple sites.”

LinkedIn

No

"We didn't use the offending implementation of OpenSSL in www.linkedin.com or www.slideshare.net. As a result, HeartBleed does not present a risk to these web properties."

Pinterest

Yes

Yes Yes

"We fixed the issue on Pinterest.com, and didn’t find any evidence of mischief. To be extra careful, we e-mailed Pinners who may have been impacted, and encouraged them to change their passwords."

Tumblr

Yes

Yes Yes

"We have no evidence of any breach and, like most networks, our team took immediate action to fix the issue."

Twitter

No

Yes

Unclear

Twitter wrote that OpenSSL "is widely used across the internet and at Twitter. We were able to determine that [our] servers were not affected by this vulnerability. We are continuing to monitor the situation." While reiterating that they were unaffected, Twitter told Mashable that they did apply a patch.

Other Companies

Was it affected?

Is there a patch?

Do you need to change your password?

What did they say?

Apple

Unclear

Apple has not yet responded to a request for comment.

Amazon

No

"Amazon.com is not affected."

Google

Yes

Yes Yes*

“We have assessed the SSL vulnerability and applied patches to key Google services.” Search, Gmail, YouTube, Wallet, Play, Apps and App Engine were affected; Google Chrome and Chrome OS were not.

*Google said users do not need to change their passwords, but because of the previous vulnerability, better safe than sorry.

Microsoft

No

Microsoft services were not running OpenSSL, according to LastPass.

Yahoo

Yes

Yes Yes

"As soon as we became aware of the issue, we began working to fix it... and we are working to implement the fix across the rest of our sites right now." Yahoo Homepage, Yahoo Search, Yahoo Mail, Yahoo Finance, Yahoo Sports, Yahoo Food, Yahoo Tech, Flickr and Tumblr were patched. More patches to come, Yahoo says.

Email

Was it affected?

Is there a patch?

Do you need to change your password?

What did they say?

AOL

No

AOL told Mashable it was not running the vulnerable version of the software.

Gmail

Yes

Yes Yes*

“We have assessed the SSL vulnerability and applied patches to key Google services.”

*Google said users do not need to change their passwords, but because of the previous vulnerability, better safe than sorry.

Hotmail / Outlook

No

Microsoft services were not running OpenSSL, according to LastPass.

Yahoo Mail

Yes

Yes Yes

"As soon as we became aware of the issue, we began working to fix it... and we are working to implement the fix across the rest of our sites right now."

Stores and Commerce

Was it affected?

Is there a patch?

Do you need to change your password?

What did they say?

Amazon

No

"Amazon.com is not affected."

Amazon Web Services (for website operators)

Yes

Yes Yes

Most services were unaffected or Amazon was already able to apply mitigations (see advisory note here). Elastic Load Balancing, Amazon EC2, Amazon Linux AMI, Red Hat Enterprise Linux, Ubuntu, AWS OpsWorks, AWS Elastic Beanstalk and Amazon CloudFront were patched.

eBay

Unclear

No

eBay initially said, "The vast majority of our services were not impacted and our users can continue to shop securely on our marketplace." They later added, "When you login to eBay using your user name and password these details were not exposed to the OpenSSL vulnerability."

GoDaddy

Yes

Yes Yes

"We’ve been updating GoDaddy services that use the affected OpenSSL version." Full Statement

Nordstrom

No

"Nordstrom websites do not use OpenSSL encryption."

PayPal

No

"Your PayPal account details were not exposed in the past and remain secure." Full Statement

Target

No

"[We] launched a comprehensive review of all external facing aspects of Target.com... and do not currently believe that any external-facing aspects of our sites are impacted by the OpenSSL vulnerability."

Walmart

No

"We do not use that technology so we have not been impacted by this particular breach."

Banks and Brokerages

Was it affected?

Is there a patch?

Do you need to change your password?

What did they say?

Bank of America

No

"A majority of our platforms do NOT use OpenSSL, and the ones that do, we have confirmed no vulnerabilities."

Capital One

No

"Capital One uses a version of encryption that is not vulnerable to Heartbleed."

Chase

No

"These sites don’t use the encryption software that is vulnerable to the Heartbleed bug."

E*Trade

No

E*Trade is still investigating.

Fidelity

No

"We have multiple layers of security in place to protect our customer sites and services."

PNC

No

"We have tested our online and mobile banking systems and confirmed that they are not vulnerable to the Heartbleed bug."

Schwab

No

"Efforts to date have not detected this vulnerability on Schwab.com or any of our online channels."

Scottrade

No

"Scottrade does not use the affected version of OpenSSL on any of our client-facing platforms."

TD Ameritrade

No

TD Ameritrade "doesn't use the versions of openSSL that were vulnerable."

TD Bank

No

"We're currently taking precautions and steps to protect customer data from this threat and have no reason to believe any customer data has been compromised in the past."

U.S. Bank

No

"We do not use OpenSSL for customer-facing, Internet banking channels, so U.S. Bank customer data is NOT at risk."

Wells Fargo

No

No reason provided.

Government and Taxes

Was it affected?

Is there a patch?

Do you need to change your password?

What did they say?

1040.com

No

"We're not vulnerable to the Heartbleed bug, as we do not use OpenSSL."

FileYour Taxes.com

No

"We continuously patch our servers to keep them updated. However, the version we use was not affected by the issue, so no action was taken."

H&R Block

Unclear

No

Unclear

"We are reviewing our systems and currently have found no risk to client data from this issue."

Healthcare .gov

No

"Healthcare.gov consumer accounts are not affected by this vulnerability."

Intuit (TurboTax)

Yes

Yes Yes

Turbotax "has examined its systems and has secured TurboTax to protect against the “Heartbleed” bug." Full Statement

IRS

Unclear

"The IRS continues to accept tax returns as normal ... and systems continue operating and are not affected by this bug. We are not aware of any security vulnerabilities related to this situation."

Other

Was it affected?

Is there a patch?

Do you need to change your password?

What did they say?

Dropbox

Yes

Yes Yes

On Twitter: "We’ve patched all of our user-facing services & will continue to work to make sure your stuff is always safe."

Evernote

No

"Evernote's service, Evernote apps, and Evernote websites ... all use non-OpenSSL implementations of SSL/TLS to encrypt network communications." Full Statement

LastPass

Yes

No

"Though LastPass employs OpenSSL, we have multiple layers of encryption to protect our users and never have access to those encryption keys." Users don't need to change their master passwords because they're never sent to the server. But passwords for other sites stored in LastPass might need to be changed.

Minecraft

Yes

Yes Yes

"We were forced to temporary suspend all of our services. ... The exploit has been fixed. We can not guarantee that your information wasn't compromised." More Information

Netflix

Unclear

"Like many companies, we took immediate action to assess the vulnerability and address it. We are not aware of any customer impact."

OKCupid

Yes

Yes Yes

"We, like most of the Internet, were stunned that such a serious bug has existed for so long and was so widespread."

SoundCloud

Yes

Yes Yes

SoundCloud emphasized that there were no indications of any foul play and that the company's actions were simply precautionary.

Spark Networks (JDate, Christian Mingle)

No

Sites do not use OpenSSL.

Wunderlist

Yes

Yes Yes

"You’ll have to simply log back into Wunderlist. We also strongly recommend that you reset your password for Wunderlist." Full Statement

Reporters who contributed to this story include Samantha Murphy Kelly, Lorenzo Francheschi-Bicchierai, Seth Fiegerman, Adario Strange and Kurt Wagner.

What other sites are you concerned about? Let us know in the comments.

April 11, 2014

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April 11, 2014

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