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yup agreed.......

oka private firm who are experts in giving training & resolving conflicts vallu ila rasaru........

 

1) Work like a team

2) Share your path - Don't just share your final conclusions.  Tell the story of your initial doubts, your data collection, your evaluation, and what it was that eventually convinced you.

3) Identify obstacles and objections. Ask the formal and informal leaders to help you identify all of the obstacles and objections the process improvement could face.

4) Find solutions. Take people's concerns seriously. Work with the formal and informal leaders to create convincing answers for each.

5) Answer objections. Many concerns people have require answers, rather than solutions. They reflect a lack of understanding, rather than a flaw in the improvement process.

6) Analyze and adjust. Anticipate and prepare for setbacks. Take extra care to find and quickly solve problems during the first few weeks.

GP

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