help me Service Now Info Needed

[Ekambaram]

evarikayina SERVICE NOW training, trends gurinchi idea unte konchem share cheyyandi..thanks in advance

[Ekambaram]

LTT..help

[Ekambaram]

Evariki theliyada?

[Ekambaram]

HELP

[former]

ltt

[zustrelaax]

? Em kavali

[Bairagi From Bapatla]

evo incident ticket change ticket open chestharu adhena nu aduguthundi

[DappuSubani]

k

[veerudu]

What exactly you need currently I am working in Service NOW from past 4 months. My main technology is SharePoint though.

[Bairagi From Bapatla]

What exactly you need currently I am working in Service NOW from past 4 months. My main technology is SharePoint though.

service now ante enti? is it a ticketing system?

[veerudu]

service now ante enti? is it a ticketing system?

Most of the companies uses it for change request and incident tickets but it can be used as CMS too and you can implement other custom intake forms based on your business needs.

its cloud based system so infrastructure motham valle maintain chesutharu all you need to take care are your integrations with various systems.support system bagavuntadi.

[Bairagi From Bapatla]

Most of the companies uses it for change request and incident tickets but it can be used as CMS too and you can implement other custom intake forms based on your business needs.

its cloud based system so infrastructure motham valle maintain chesutharu all you need to take care are your integrations with various systems.support system bagavuntadi.

thanks baa..

 

Problem ticket, Incident ticket eppudu open chestham, change request eppudu open chestham i mean scenario's lo

[veerudu]

thanks baa..

 

Problem ticket, Incident ticket eppudu open chestham, change request eppudu open chestham i mean scenario's lo

http://www.conceptsolutionsbc.com/it-service-management-mainmenu-60/30-it-service-management/182-incident-and-problems-what-is-the-difference

 

Change request - when you are deploying any changes to PROD you submit this request for approval

[zustrelaax]

thanks baa..

 

Problem ticket, Incident ticket eppudu open chestham, change request eppudu open chestham i mean scenario's lo

SR- Incident - Prob - change

 

inc- prob - change 

 

prob- change 

 

or emergency changes ki direct change with CAB approval

[zustrelaax]

What exactly you need currently I am working in Service NOW from past 4 months. My main technology is SharePoint though.

bro ping susuko