JANASENA Posted July 18, 2015 Report Posted July 18, 2015 Disclaimer : We do not own and do not claim to own all the images appearing on our website/ Facebook page. The images belong to their respective owners, who have copyright over them. The images are taken from various different sources. If you feel that any image violates your copyright, please write to[email protected] to have it taken down. (Image: Facebook) This is Mr. Senthil Kumar. He works at the Shell Petrol Pump in Siddapura, Whitefield, Bangalore. I was at the petrol pump last evening where Senthil helped me fill the fuel. I gave him my debit card for payment which he swiped. But the card terminal was not responding for long and hence I asked him to cancel it and take cash payment instead. He even asked me if I got a message from my bank, which I didn’t. After about 2 hours, I did get a message from the bank about the transaction. I rushed back to the petrol station to get a refund and wondering how they will verify my claim that I paid cash. I got down from my car and thought of approaching the manager inside. But before I could make it to the door, Mr. Senthil came running to me. He asked me for my card; verified my card number with a printed transaction receipt he had; explained to me that the machine had some problem and it started working later; gave me my money back; and said ‘sorry’. And he did all the communication with the most pleasant smile on his face. A very likable fellow! What makes this incident even more special is that Senthil has a speech disorder. He cannot speak. All his communication was through sign language. And he apologized to me by writing S O R R Y on his palm. I wrote back Thank You. A very profound humbling moment I had yesterday! People from Bangalore, when you are at this petrol pump next time, ask for Senthil, show him this picture, and make him feel special. – Bhardwaj Dss
Quickgun_murugan Posted July 19, 2015 Report Posted July 19, 2015 Disclaimer : We do not own and do not claim to own all the images appearing on our website/ Facebook page. The images belong to their respective owners, who have copyright over them. The images are taken from various different sources. If you feel that any image violates your copyright, please write to[email protected] to have it taken down. (Image: Facebook) This is Mr. Senthil Kumar. He works at the Shell Petrol Pump in Siddapura, Whitefield, Bangalore. I was at the petrol pump last evening where Senthil helped me fill the fuel. I gave him my debit card for payment which he swiped. But the card terminal was not responding for long and hence I asked him to cancel it and take cash payment instead. He even asked me if I got a message from my bank, which I didn’t. After about 2 hours, I did get a message from the bank about the transaction. I rushed back to the petrol station to get a refund and wondering how they will verify my claim that I paid cash. I got down from my car and thought of approaching the manager inside. But before I could make it to the door, Mr. Senthil came running to me. He asked me for my card; verified my card number with a printed transaction receipt he had; explained to me that the machine had some problem and it started working later; gave me my money back; and said ‘ sorry’. And he did all the communication with the most pleasant smile on his face. A very likable fellow! What makes this incident even more special is that Senthil has a speech disorder. He cannot speak. All his communication was through sign language. And he apologized to me by writing S O R R Y on his palm. I wrote back Thank You. A very profound humbling moment I had yesterday! People from Bangalore, when you are at this petrol pump next time, ask for Senthil, show him this picture, and make him feel special. – Bhardwaj Dss GP
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