tacobell fan Posted May 6, 2019 Report Posted May 6, 2019 Tesla announced a series of initiatives to improve service including the automation of some processes: “Live issue detection to automatically call a tow truck and loaner vehicle before the vehicle even come to a stop.” The Model 3 owner received a ‘Service Request’ on the center screen of his vehicle: “An unexpected condition has been detected with the Power Conversion System on your Model 3. A replacement part has been pre-shipped to your preferred Tesla Service Center. Please use your Tesla Mobile App or your Tesla account to schedule a service visit appointment now.” Tesla confirmed the new feature: “Our cars can keep tabs on certain components to let you know if they need replacing and order parts ahead of your next service visit.” The automaker compared the feature to “skipping the doctor and going right to the pharmacy.” Also as part of Tesla’s effort to improve service, the company also opened new service centers in Sarasota, Florida, Pearl, Mississippi, and Memphis, Tennessee. Quote
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