Armanii Posted December 5, 2019 Report Posted December 5, 2019 Too worst they don’t allow you to cancel order even within 2 hours it’s placed They charge 15% for restocking fee for returns Quote
perugu_vada Posted December 5, 2019 Report Posted December 5, 2019 Dell best customer service perspective lo 1 Quote
vokatonumberkurrodu Posted December 5, 2019 Report Posted December 5, 2019 dont buy HP Products... nenu laptop teesukunna about 1 year...within a month i was having wifi issues... i called customer service...they said they can only help me if i buy a service package... i said i bought it on your website and its wifi is not working...then he says we are not responsible for hardware which is manufactured by other companies like intel typical scamsters. Quote
Kool_SRG Posted December 5, 2019 Report Posted December 5, 2019 1 minute ago, vokatonumberkurrodu said: dont buy HP Products... nenu laptop teesukunna about 1 year...within a month i was having wifi issues... i called customer service...they said they can only help me if i buy a service package... i said i bought it on your website and its wifi is not working...then he says we are not responsible for hardware which is manufactured by other companies like intel typical scamsters. Was this their response even when it was under warranty?? Quote
vokatonumberkurrodu Posted December 5, 2019 Report Posted December 5, 2019 3 minutes ago, Kool_SRG said: Was this their response even when it was under warranty?? exactly...i asked them whats the point of warranty period when you ask my pay for service package.. he said HP doesnt provide repairs...they outsource to some company and they are no related to HP...and since wifi cards manufactured by Intel they are not responsible. and on HP customer site other than this number there is no other number. Quote
Kool_SRG Posted December 5, 2019 Report Posted December 5, 2019 1 minute ago, vokatonumberkurrodu said: exactly...i asked them whats the point of warranty period when you ask my pay for service package.. he said HP doesnt provide repairs...they outsource to some company and they are no related to HP...and since wifi cards manufactured by Intel they are not responsible. and on HP customer site other than this number there is no other number. What Crazy Yaar !!!!! How could they deny it when it still under warranty if its hardware issue... Quote
bhaigan Posted December 5, 2019 Report Posted December 5, 2019 25 minutes ago, vokatonumberkurrodu said: dont buy HP Products... nenu laptop teesukunna about 1 year...within a month i was having wifi issues... i called customer service...they said they can only help me if i buy a service package... i said i bought it on your website and its wifi is not working...then he says we are not responsible for hardware which is manufactured by other companies like intel typical scamsters. HP I also dont recommend bhayya, Dell lot better Quote
Joker_007 Posted December 5, 2019 Report Posted December 5, 2019 do not buy HP products ... the laptops are made of cheap plastic after 16 months these will crack or broke when you try to dis-assemble ... for Laptops try to get Lenovo or Dell Quote
kevinUsa Posted December 5, 2019 Report Posted December 5, 2019 Hp customer service is by Wipro U can now think of it If I my charger gone bad They say we will replace only some part of charger Quote
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