ZoomNaidu Posted April 21, 2021 Report Posted April 21, 2021 27 minutes ago, nikhilboorla said: sorry..i have removed this line...Pending tickets backlog i am able to do until yesterday but i want to calculate overall tickets until yesterday(except today) Hope u tried with <= too ?? Quote
duryaodhana Posted April 21, 2021 Report Posted April 21, 2021 5 hours ago, nikhilboorla said: columns mentioned in the query are the ones...no additional columns Exact Table structure veyyi.. with some sample data. 8 hours ago, nikhilboorla said: I need to find Converted from Pending tickets to Open also using above query. is there any field (column) which let us know the status changes in that table ? Quote
nikhilboorla Posted April 21, 2021 Author Report Posted April 21, 2021 6 minutes ago, duryaodhana said: Exact Table structure veyyi.. with some sample data. is there any field (column) which let us know the status changes in that table ? stage_name will give the ticket status like Open,In Progress,Pending Credential,CLosed...i only need Pending Credential Quote
duryaodhana Posted April 21, 2021 Report Posted April 21, 2021 28 minutes ago, nikhilboorla said: stage_name will give the ticket status like Open,In Progress,Pending Credential,CLosed...i only need Pending Credential Is your table have Audit data? Like for the same Ticketnumber, all the status changes are stored in one table ? Sounds like, you don't have any sensitive data in that table..You can post some data here... or Direct Message me. Provide more information. Quote
nikhilboorla Posted April 21, 2021 Author Report Posted April 21, 2021 1 hour ago, duryaodhana said: Is your table have Audit data? Like for the same Ticketnumber, all the status changes are stored in one table ? Sounds like, you don't have any sensitive data in that table..You can post some data here... or Direct Message me. Provide more information. PM'd you Quote
former Posted April 21, 2021 Report Posted April 21, 2021 2 hours ago, nikhilboorla said: stage_name will give the ticket status like Open,In Progress,Pending Credential,CLosed...i only need Pending Credential You need Pending Credentials data. But we need to understand the table content so any one can help you. You also send the status might come to Open as well. so you need give sample raw data and desired out come from sample data. Just telling requirement won't sufficient for any one. Quote
duryaodhana Posted April 21, 2021 Report Posted April 21, 2021 3 hours ago, nikhilboorla said: PM'd you I sent you an query for the question you asked for. That's the max I can do with the sample data you provided. Quote
8pm Posted April 21, 2021 Report Posted April 21, 2021 12 minutes ago, duryaodhana said: I sent you an query for the question you asked for. That's the max I can do with the sample data you provided. Quote
8pm Posted April 21, 2021 Report Posted April 21, 2021 1 hour ago, dewarist said: Turkolla symbol kanapadutondi Quote
duryaodhana Posted April 21, 2021 Report Posted April 21, 2021 38 minutes ago, 8pm said: Turkolla symbol kanapadutondi Wow.. I never realized that. Quote
8pm Posted April 21, 2021 Report Posted April 21, 2021 6 minutes ago, duryaodhana said: Wow.. I never realized that. Quote
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