coffee Posted February 1, 2023 Report Posted February 1, 2023 The Network Repair Bureau is seeking driven and highly motivated Associates to join our team. The Network Repair Technician position is responsible for centralized Tier 3 troubleshooting, operation and the management of the Client Wireless’ Network. As a part of a highly visible team, you are accountable for ensuring high network availability and attainment of service levels. In this role, you will learn and apply new technical skills to support the interdepartmental objectives including: effectively communicating and escalating network issues to ensure quick resolution; utilizing a network management system to detect network events, and proactively looking for trends in the network that can help us effectively serve our customers the promise of the digital word. Troubleshoot the wireless voice/data network architectures relating to system performance impairments in roaming, transport, hardware & software faults, translations, and voice/data elements. Possess knowledge of LTE networks to 5G technologies. Correlate customer complaints from customer technical support with various network elements to resolve service impacting conditions; driving troubles to resolution by engaging internal and external resources; providing accurate and timely documentation of actions. Identify efficiencies to reduce cycle time in resolving customer troubles, and interface with vendors and various engineering teams to ensure that defects in software or hardware are corrected at the point of manufacture. Demonstrate proficiency in analyzing and interpreting complex voice/data call flows and knowledge of call routing translations and dialing plans. Work with external and internal Client organizations coordinating and troubleshooting network events. Perform triage, fault isolation, and remediation of network events. Lead others through network management. Generate, drive, and update problem-tracking tickets via multiple systems and continually improve business practices. Provide timely and accurate network information to both management and other groups during network events and major outages. Willingness to work a flexible schedule, including nights and weekends as necessary What you need to have: Bachelor’s degree or one or more years of work experience. Even better if you have: A degree in Computer Science or Engineering. Scripting with Python, Unix or equivalent languages. Experience driving automation initiatives. Knowledge of Cloud and Virtualized solutions (OpenStack/VMWare). Strong customer service and interpersonal skills, including excellent written and verbal communication skills LOGISTICS: The Wireless NMC operates 24x7 to provide continuous management and support of the wireless network. NMC Transport technicians must be willing to work any shift. 1 Quote
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Tellugodu Posted February 1, 2023 Report Posted February 1, 2023 14 minutes ago, coffee said: The Network Repair Bureau is seeking driven and highly motivated Associates to join our team. The Network Repair Technician position is responsible for centralized Tier 3 troubleshooting, operation and the management of the Client Wireless’ Network. As a part of a highly visible team, you are accountable for ensuring high network availability and attainment of service levels. In this role, you will learn and apply new technical skills to support the interdepartmental objectives including: effectively communicating and escalating network issues to ensure quick resolution; utilizing a network management system to detect network events, and proactively looking for trends in the network that can help us effectively serve our customers the promise of the digital word. Troubleshoot the wireless voice/data network architectures relating to system performance impairments in roaming, transport, hardware & software faults, translations, and voice/data elements. Possess knowledge of LTE networks to 5G technologies. Correlate customer complaints from customer technical support with various network elements to resolve service impacting conditions; driving troubles to resolution by engaging internal and external resources; providing accurate and timely documentation of actions. Identify efficiencies to reduce cycle time in resolving customer troubles, and interface with vendors and various engineering teams to ensure that defects in software or hardware are corrected at the point of manufacture. Demonstrate proficiency in analyzing and interpreting complex voice/data call flows and knowledge of call routing translations and dialing plans. Work with external and internal Client organizations coordinating and troubleshooting network events. Perform triage, fault isolation, and remediation of network events. Lead others through network management. Generate, drive, and update problem-tracking tickets via multiple systems and continually improve business practices. Provide timely and accurate network information to both management and other groups during network events and major outages. Willingness to work a flexible schedule, including nights and weekends as necessary What you need to have: Bachelor’s degree or one or more years of work experience. Even better if you have: A degree in Computer Science or Engineering. Scripting with Python, Unix or equivalent languages. Experience driving automation initiatives. Knowledge of Cloud and Virtualized solutions (OpenStack/VMWare). Strong customer service and interpersonal skills, including excellent written and verbal communication skills LOGISTICS: The Wireless NMC operates 24x7 to provide continuous management and support of the wireless network. NMC Transport technicians must be willing to work any shift. Where it mentioned about compensation? Quote
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coffee Posted February 1, 2023 Author Report Posted February 1, 2023 1 hour ago, nuvvu_naakina_paalem said: network repair technician anta le mana lanti fake resume gallaku kastam They need automation skills as well like python Night time work cheyali anta Quote
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