Em Vis@ booking 😢

[Peruthopaniemundhi]

E kotha website eydipisthundhi… 

2 hours wait tharwatha customer care tho matladi, here is the summary..

For those booking, rescheduling or modifying visa appointment.

1. If you booked appointment in old portal and transferred details to new portal, only primary applicant appointment details will be transferred, secondary applicant or dependent appointment details won’t be transferred.
2. To see dependent or secondary appointment details in new portal, we need to call customer care, give them a new email and they will make it link to dependent or secondary applicant passport.
3. Create new account for dependent and view appointment.
4. If you need to reschedule, primary applicant and dependent appointment you need to do them separately.
I hope this helps.
5. Old portal had both dependent and Primary applicant visa class as H1, this is updated in new portal. To fix this, for depends we need start a new application in the latest portal, select H4, enter fee receipt number and schedule an appointment.

My issue: I rescheduled appointment in the new portal since I was able to see the dependent details, now my appointment is rescheduled and my dependents appointment is not rescheduled, dates between primary applicant and dependent applicants  appointments is 25 days. We booked tickets based off rescheduled appointment and now everything is a mess. 

To add to this story, primary applicant now cannot login further due to website administrator issue, so primary applicant cannot reschedule to get a closer date as dependent appointment…😢😢😢

[mamadou]

7 minutes ago, Peruthopaniemundhi said:

E kotha website eydipisthundhi… 

2 hours wait tharwatha customer care tho matladi, here is the summary..,

1. If you booked appointment in old portal and transferred details to new portal, only primary applicant details will be transferred, secondary applicant or dependent appointment details won’t be transferred.

2. To see dependent or secondary appointment details in new portal, we need to call customer care, give them a new email and they will make it link to dependent or secondary applicant passport.

3. Create new account for dependent and view appointment.

4. If you need to reschedule, primary applicant and dependent appointment you need to do them separately.

My issue: I rescheduled appointment in the new portal since I was able to see the dependent details, now my appointment is rescheduled and my dependents appointment is not rescheduled, dates between primary applicant and dependent applicants  appointments is 25 days. We booked tickets based off rescheduled appointment and now everything is a mess. 

To add to this story, primary applicant now cannot login further due to website administrator issue, so primary applicant cannot reschedule to get a closer date as dependent appointment…😢😢😢

hi baa I am in the same boat, customer care number share cheyava please

 

[dasari4kntr]

nenu just tappinchukunna aithe…

[Peruthopaniemundhi]

20 minutes ago, mamadou said:

hi baa I am in the same boat, customer care number share cheyava please

 

022-62011000

[Bulls_Rose]

i'm victim of this . Orginal appointment 14 ki unde flight 10 ki all booked. confirmation kosam ani ne portal lo goin aya dependent kanipichal sare add chedam ani try cheste original appointment cancelled. and trying to re book since a week not letting me do old payment avdu sare adi pote poyindi malla pay chedam anna new payment avdu.  customer care is use less they say wait 24 hrs lol 

now naku ayithe pedda boka paditindi flights oka 4k and other arragemets 1k and visa fee 500. mentals mingi roju 4 beerulu vestu lite tesukunaa inka 

[Bulls_Rose]

Just now, Peruthopaniemundhi said:

022-62011000

no use bro just wait 1 week or so until they solve the glithes 

[Peruthopaniemundhi]

15 minutes ago, Bulls_Rose said:

i'm victim of this . Orginal appointment 14 ki unde flight 10 ki all booked. confirmation kosam ani ne portal lo goin aya dependent kanipichal sare add chedam ani try cheste original appointment cancelled. and trying to re book since a week not letting me do old payment avdu sare adi pote poyindi malla pay chedam anna new payment avdu.  customer care is use less they say wait 24 hrs lol 

now naku ayithe pedda boka paditindi flights oka 4k and other arragemets 1k and visa fee 500. mentals mingi roju 4 beerulu vestu lite tesukunaa inka 

Yup.. most has similar issues..

[Peruthopaniemundhi]

15 minutes ago, Bulls_Rose said:

no use bro just wait 1 week or so until they solve the glithes 

around 10000+ tickets unnayi anta avi eypudu resolve avvali, anni issues address cheysi next production release avvali antae 2-3 months paduthundhi..

[tom brady]

Kotha portal CGI de kada

[appaji_pesarattu]

15 minutes ago, tom brady said:

Kotha portal CGI de kada

yes...they migrated from salesforce to Azure

[Balibabu]

🙄

[mamadou]

40 minutes ago, Peruthopaniemundhi said:

022-62011000

thanks baa

40 minutes ago, Bulls_Rose said:

no use bro just wait 1 week or so until they solve the glithes 

can't we reschedule if dates wont work?

[kv999]

Do we need to create profile again in new portal? Seems like i cannot login with old credentials.

[Aquaman]

2 minutes ago, kv999 said:

Do we need to create profile again in new portal? Seems like i cannot login with old credentials.

yes new profile with same old email

[Aquaman]

they f*cked it up... lot of people are facing issues

final sem college project la undi a website... lamdike gallu pasial dobuthar..machi website pettachu ga

customer care is a joke... 2 hours tharvtha ethi same robotic response ...after 24 hours issue will be fixed ani... 24 kadhu 72 hours ayina same issue inka alane undi.