First video most likely black for the driver accent. Second one mixed race or Latin American. The point is not about the exact race but the balls you need to standup when it matters the most.

Any possible sketch?

@DuvvaAbbulu Anna.. ivala Samsung gadu 50 koduthadu vesko

Ya.. brand of cricket 😀

I’d call the insurance claims manager directly and push for a new attorney. You can also hire your own lawyer; the insurer still covers defense costs. Don’t wait—deadlines move fast.