Sfdc (Salesforce.com) Online Training Demo-11Th Sept @6.30Am (Ist)

[mohan23]

[color=#282828][font=helvetica, arial, sans-serif][size=5][b]We are providing[/b][b] [color=#0000FF]SFDC(SalesForce)[/color][/b][color=#0000FF] [/color][b]online training.[/b]

We would like to invite you for the [color=#0000FF]SFDC(SalesForce) [b]online training demo on[/b] [/color][color=#FF0000][b]11th SEPT @ 6.30 AM(IST)[/b][/color]

[color=#FF0000][b]Email:[/b] [email protected]

[b]Contact:[/b] [b]+91 -[/b] [b]88 61 20 1149[/b][/color][/size][/font][/color]


[center][size=5][b][u]SALESFORCE COURSE CONTENT[/u][/b][/size][/center]

[b][u]TRACK I (ADMIN):[/u][/b]
[b]Identity Confirmation[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Activate your computer[/font][/color]
[b]Setting Up the User Interface[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Set up the UI & search options[/font][/color]
[b]Organization Administration[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Set your organization’s language & locale[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Manage currency[/font][/color]
[b]Customization[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Create custom profiles & custom fields[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Define dependent picklists[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Customize lookup fields & formula fields[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Customize page layouts[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Customize standard related lists[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about record types & business processes[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use field-level security[/font][/color]
[b]Security & Access[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Create & manage your users[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set organization-wide defaults[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about record access[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create the role hierarchy[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about the sharing model[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Manually share records[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set up opportunity team selling & account teams[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about folder access[/font][/color]
[b]Workflow[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Define workflow[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set up workflow rules[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set up workflow tasks & alerts[/font][/color]

[b]Workflow Approvals[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Plan approvals using workflow[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use the approval wizard – standard vs. jump-start[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create workflow approvals[/font][/color]
[b]Data Validation[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about Salesforce CRM data validation[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create data validation rules[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about custom fields & unique properties[/font][/color]
[b]Data Utilities[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Import records using the import wizards[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use mass delete[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use mass transfer[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about storage utilization[/font][/color]
[b]Analytics[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Create custom reports[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use advanced filters[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use conditional highlighting[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use custom summary formulas[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create dashboards[/font][/color]
[b]The AppExchange[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about the AppExchange[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Install an app[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Uninstall an app[/font][/color]
[b]Marketing Administration[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Use the integrated campaign builder[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about lead queue & lead assignment setup[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn Web-to-lead & auto-response rules[/font][/color]
[b]Service & Support Administration[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about cases & solutions[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set up case escalation rules[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Identify solution categories & suggested solutions[/font][/color]
[b]Salesforce Console[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Navigate the Salesforce Console[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create a Salesforce Console[/font][/color]
[b]Extending Salesforce CRM[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about custom objects[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about custom tabs[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about custom Web tabs[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Build a custom app[/font][/color]
[b][u]TRACK II (DEVELOPMENT):[/u][/b]
[b]Designing Applications on Force.com[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about factors to consider when building a data model[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Develop custom objects and fields, encrypted fields, field help, and field history tracking[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use master detail, lookup, and many-to-many relationships[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create a user interface for custom applications using the Custom Object tab, Page Layout, and Customization options[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set field attributes on the page layout[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use the Custom Object queue and event-based workflow rules with field update actions[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Develop custom formulas and validation rules[/font][/color]
[b]Designing Applications for Multiple Users[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about factors to consider when designing applications for multiple users[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create profiles, understand what a profile controls (including data access), and customize , profiles to manage the user experience[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Customize the user experience with record types and page layouts[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Control access to records[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Employ OWD, sharing rules and levels, roles, public groups, and manual share[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Apply profiles, OWDs, role hierarchy, and sharing to restrict access to sensitive data[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Apply OWDs, public groups, and manual sharing to create conditional access to data[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Analyze suitability of FLS, page layouts, and record types to satisfy business requirements[/font][/color]


[b]Implementing Business Processes[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Use the vlookup, regex, ischanged, isnew, and priorvalue functions to build business processes[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use validation rules to enforce conditional required behavior[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use functions to enforce data format and data consistency[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Implement multistep approval workflows and escalations to automate business processes[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create parallel approval workflows and workflow approvals with dynamic approval routing[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use outbound messages as part of an approval workflow[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Establish approval workflow criteria with cross object formulas[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set up field history tracking to audit processes[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn techniques to prevent or record data changes[/font][/color]
[b]Managing Data [/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn when and how to use upsert[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use data management tools and the capabilities of API-based tools[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Configure the Data Loader via command line[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Encrypt passwords using encrypt.bat[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use the Data Loader to create mapping files and to upsert data[/font][/color]
[b]Visualforce Pages[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about the capabilities of the Visualforce framework[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Incorporate Visualforce pages into Salesforce Construct expression bindings and incorporate[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Salesforce into Visualforce pages with Visualforce tags[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use Visualforce tags to create page layouts,input forms, output tables, custom components;[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create partial page refreshes on JavaScript events[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about the functionality that comes with Visualforce standard controllers[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Find out when Apex is required for creating custom controllers or extensions [/font][/color]

[mohan23]

[color=#282828][font=helvetica, arial, sans-serif][size=5][b]We are providing[/b][b] [color=#0000FF]SFDC(SalesForce)[/color][/b][color=#0000FF] [/color][b]online training.[/b]

We would like to invite you for the [color=#0000FF]SFDC(SalesForce) [b]online training demo on[/b] [/color][color=#FF0000][b]11th SEPT @ 6.30 AM(IST)[/b][/color]

[color=#FF0000][b]Email:[/b] [email protected]

[b]Contact:[/b] [b]+91 -[/b] [b]88 61 20 1149[/b][/color][/size][/font][/color]



[color=#282828][font=helvetica, arial, sans-serif][center][size=5][b][u]SALESFORCE COURSE CONTENT[/u][/b][/size][/center][/font][/color]

[b][u]TRACK I (ADMIN):[/u][/b]
[b]Identity Confirmation[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Activate your computer[/font][/color]
[b]Setting Up the User Interface[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Set up the UI & search options[/font][/color]
[b]Organization Administration[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Set your organization’s language & locale[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Manage currency[/font][/color]
[b]Customization[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Create custom profiles & custom fields[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Define dependent picklists[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Customize lookup fields & formula fields[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Customize page layouts[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Customize standard related lists[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about record types & business processes[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use field-level security[/font][/color]
[b]Security & Access[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Create & manage your users[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set organization-wide defaults[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about record access[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create the role hierarchy[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about the sharing model[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Manually share records[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set up opportunity team selling & account teams[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about folder access[/font][/color]
[b]Workflow[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Define workflow[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set up workflow rules[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set up workflow tasks & alerts[/font][/color]

[b]Workflow Approvals[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Plan approvals using workflow[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use the approval wizard – standard vs. jump-start[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create workflow approvals[/font][/color]
[b]Data Validation[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about Salesforce CRM data validation[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create data validation rules[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about custom fields & unique properties[/font][/color]
[b]Data Utilities[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Import records using the import wizards[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use mass delete[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use mass transfer[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about storage utilization[/font][/color]
[b]Analytics[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Create custom reports[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use advanced filters[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use conditional highlighting[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use custom summary formulas[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create dashboards[/font][/color]
[b]The AppExchange[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about the AppExchange[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Install an app[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Uninstall an app[/font][/color]
[b]Marketing Administration[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Use the integrated campaign builder[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about lead queue & lead assignment setup[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn Web-to-lead & auto-response rules[/font][/color]
[b]Service & Support Administration[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about cases & solutions[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set up case escalation rules[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Identify solution categories & suggested solutions[/font][/color]
[b]Salesforce Console[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Navigate the Salesforce Console[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create a Salesforce Console[/font][/color]
[b]Extending Salesforce CRM[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about custom objects[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about custom tabs[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about custom Web tabs[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Build a custom app[/font][/color]
[b][u]TRACK II (DEVELOPMENT):[/u][/b]
[b]Designing Applications on Force.com[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about factors to consider when building a data model[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Develop custom objects and fields, encrypted fields, field help, and field history tracking[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use master detail, lookup, and many-to-many relationships[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create a user interface for custom applications using the Custom Object tab, Page Layout, and Customization options[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set field attributes on the page layout[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use the Custom Object queue and event-based workflow rules with field update actions[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Develop custom formulas and validation rules[/font][/color]
[b]Designing Applications for Multiple Users[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about factors to consider when designing applications for multiple users[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create profiles, understand what a profile controls (including data access), and customize , profiles to manage the user experience[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Customize the user experience with record types and page layouts[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Control access to records[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Employ OWD, sharing rules and levels, roles, public groups, and manual share[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Apply profiles, OWDs, role hierarchy, and sharing to restrict access to sensitive data[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Apply OWDs, public groups, and manual sharing to create conditional access to data[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Analyze suitability of FLS, page layouts, and record types to satisfy business requirements[/font][/color]


[b]Implementing Business Processes[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Use the vlookup, regex, ischanged, isnew, and priorvalue functions to build business processes[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use validation rules to enforce conditional required behavior[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use functions to enforce data format and data consistency[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Implement multistep approval workflows and escalations to automate business processes[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create parallel approval workflows and workflow approvals with dynamic approval routing[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use outbound messages as part of an approval workflow[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Establish approval workflow criteria with cross object formulas[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set up field history tracking to audit processes[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn techniques to prevent or record data changes[/font][/color]
[b]Managing Data [/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn when and how to use upsert[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use data management tools and the capabilities of API-based tools[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Configure the Data Loader via command line[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Encrypt passwords using encrypt.bat[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use the Data Loader to create mapping files and to upsert data[/font][/color]
[b]Visualforce Pages[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about the capabilities of the Visualforce framework[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Incorporate Visualforce pages into Salesforce Construct expression bindings and incorporate[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Salesforce into Visualforce pages with Visualforce tags[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use Visualforce tags to create page layouts,input forms, output tables, custom components;[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create partial page refreshes on JavaScript events[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about the functionality that comes with Visualforce standard controllers[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Find out when Apex is required for creating custom controllers or extensions [/font][/color]

[mohan23]

[color=#282828][font=helvetica, arial, sans-serif][size=5][b]We are providing[/b][b] [color=#0000FF]SFDC(SalesForce)[/color][/b][color=#0000FF] [/color][b]online training.[/b]

We would like to invite you for the [color=#0000FF]SFDC(SalesForce) [b]online training demo on[/b] [/color][color=#FF0000][b]11th SEPT @ 6.30 AM(IST)[/b][/color]

[color=#FF0000][b]Email:[/b] [email protected]

[b]Contact:[/b] [b]+91 -[/b] [b]88 61 20 1149[/b][/color][/size][/font][/color]



[color=#282828][font=helvetica, arial, sans-serif][center][size=5][b][u]SALESFORCE COURSE CONTENT[/u][/b][/size][/center][/font][/color]

[b][u]TRACK I (ADMIN):[/u][/b]
[b]Identity Confirmation[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Activate your computer[/font][/color]
[b]Setting Up the User Interface[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Set up the UI & search options[/font][/color]
[b]Organization Administration[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Set your organization’s language & locale[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Manage currency[/font][/color]
[b]Customization[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Create custom profiles & custom fields[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Define dependent picklists[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Customize lookup fields & formula fields[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Customize page layouts[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Customize standard related lists[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about record types & business processes[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use field-level security[/font][/color]
[b]Security & Access[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Create & manage your users[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set organization-wide defaults[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about record access[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create the role hierarchy[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about the sharing model[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Manually share records[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set up opportunity team selling & account teams[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about folder access[/font][/color]
[b]Workflow[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Define workflow[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set up workflow rules[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set up workflow tasks & alerts[/font][/color]

[b]Workflow Approvals[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Plan approvals using workflow[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use the approval wizard – standard vs. jump-start[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create workflow approvals[/font][/color]
[b]Data Validation[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about Salesforce CRM data validation[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create data validation rules[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about custom fields & unique properties[/font][/color]
[b]Data Utilities[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Import records using the import wizards[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use mass delete[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use mass transfer[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about storage utilization[/font][/color]
[b]Analytics[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Create custom reports[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use advanced filters[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use conditional highlighting[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use custom summary formulas[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create dashboards[/font][/color]
[b]The AppExchange[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about the AppExchange[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Install an app[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Uninstall an app[/font][/color]
[b]Marketing Administration[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Use the integrated campaign builder[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about lead queue & lead assignment setup[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn Web-to-lead & auto-response rules[/font][/color]
[b]Service & Support Administration[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about cases & solutions[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set up case escalation rules[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Identify solution categories & suggested solutions[/font][/color]
[b]Salesforce Console[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Navigate the Salesforce Console[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create a Salesforce Console[/font][/color]
[b]Extending Salesforce CRM[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about custom objects[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about custom tabs[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about custom Web tabs[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Build a custom app[/font][/color]
[b][u]TRACK II (DEVELOPMENT):[/u][/b]
[b]Designing Applications on Force.com[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about factors to consider when building a data model[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Develop custom objects and fields, encrypted fields, field help, and field history tracking[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use master detail, lookup, and many-to-many relationships[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create a user interface for custom applications using the Custom Object tab, Page Layout, and Customization options[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set field attributes on the page layout[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use the Custom Object queue and event-based workflow rules with field update actions[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Develop custom formulas and validation rules[/font][/color]
[b]Designing Applications for Multiple Users[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about factors to consider when designing applications for multiple users[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create profiles, understand what a profile controls (including data access), and customize , profiles to manage the user experience[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Customize the user experience with record types and page layouts[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Control access to records[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Employ OWD, sharing rules and levels, roles, public groups, and manual share[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Apply profiles, OWDs, role hierarchy, and sharing to restrict access to sensitive data[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Apply OWDs, public groups, and manual sharing to create conditional access to data[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Analyze suitability of FLS, page layouts, and record types to satisfy business requirements[/font][/color]


[b]Implementing Business Processes[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Use the vlookup, regex, ischanged, isnew, and priorvalue functions to build business processes[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use validation rules to enforce conditional required behavior[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use functions to enforce data format and data consistency[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Implement multistep approval workflows and escalations to automate business processes[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create parallel approval workflows and workflow approvals with dynamic approval routing[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use outbound messages as part of an approval workflow[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Establish approval workflow criteria with cross object formulas[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Set up field history tracking to audit processes[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn techniques to prevent or record data changes[/font][/color]
[b]Managing Data [/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn when and how to use upsert[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use data management tools and the capabilities of API-based tools[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Configure the Data Loader via command line[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Encrypt passwords using encrypt.bat[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use the Data Loader to create mapping files and to upsert data[/font][/color]
[b]Visualforce Pages[/b]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about the capabilities of the Visualforce framework[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Incorporate Visualforce pages into Salesforce Construct expression bindings and incorporate[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Salesforce into Visualforce pages with Visualforce tags[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Use Visualforce tags to create page layouts,input forms, output tables, custom components;[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Create partial page refreshes on JavaScript events[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Learn about the functionality that comes with Visualforce standard controllers[/font][/color]
[color=#282828][font=helvetica, arial, sans-serif]· Find out when Apex is required for creating custom controllers or extensions [/font][/color]