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How To Provide Remote Support --Highly Secured Laptop


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Posted
My brother need some support on daily basis in his first job but his client system was very secured. He not able to install any remote desktop software and also not even able to open their websites. they blocked all the related sites. I tried teamviewer, join.me etc which doesn't require admin access but he is not even able to open the sites even before connecting to VPN.Did some one came acrosss these kind of highly secured machines and able to insatll/run desktop sharing softwares? Please help
Posted

are you looking support at client place or at home.?

 

can he take laptop to home.?

 

Joinme and TeamViewer are thirdparty softwares and most clients will block them. Did he tried webex which is allowed at most client places.?

 

If he is not able to go to or install Team Viewer, did he tried running team viewer exe file in "run only" mode(he don't have to install it).

 

If nothing is working out then Facetime is the only option.

 

Let me know if he come up with any solutions.

Posted

personal laptop lo code rasukoni daani office dantlo ki copy paste chesukodame antha kantey em cheyyalememo

Posted

Koni clients laptops koda Evaru...only desktops and no vpns

Posted

ask client maanger. he will help your brother...

@3$% 

Posted

antha secure ayithe next virus scan lo meeru install cheyyataniki try chesinattu entries untayi...ventane peekutharu...start searching for new job...naaku thelisina vadiki anthe ayyindhi ...financial client.

Posted

antha secure ayithe next virus scan lo meeru install cheyyataniki try chesinattu entries untayi...ventane peekutharu...start searching for new job...naaku thelisina vadiki anthe ayyindhi ...financial client.


+nbk
Posted

Me bro remote job cheysthey supporting icchey valla daggariki velli undamanu Ledu client antey output and emi kavalo pics teesi pampamanu vallu program rasi istharu.... And twaraga nerchuko manu

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