chandrakala Posted August 9, 2019 Report Posted August 9, 2019 CRM Integrations increase Sales Effectiveness and Support Productivity, Vitel Global CRM Link was created to provide enhancements to your experience by linking your Vitel Global Solutions to your CRM system. Vitel Global CRM Link integrates business communications into the environment to improve agent productivity, increase call efficiency and redefine the customer experience. Integrating your Vitel Global phone system with Vitel Global makes both applications more powerful by bringing together the activities and data that drive your business. Vitel Global Communications advanced business phone system, built-in collaboration capabilities, unique contact center approach and integration, work together to help increase the velocity of your business. How do Users benefit from CRM link for Integration means, Improved Sales Efficiency- With click-to-dial employees save 15-30 seconds a dial and never dial a wrong number. That means more calls per day and more opportunities to sell. Personal Service- Inbound screen pops let agents know who's calling before they pick up the phone, making it easy to provide immediate, personal service. Accurate Record Keeping- When CRM Link is used to take or make a call, entering call notes into is automatic. Your team can focus on customer interaction, yet records will always be complete and up to date. Adoption- Integration increases adoption because it becomes part of the process of making the call, not something that needs to be updated later. For more details contact us @ 9088181535 Visit: https://www.vitelglobal.com/ Quote
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